Over the past few years, rapid digital transformation, mostly spurred by the pandemic, has changed
the workplace scenario. This has resulted in throwing the spotlight on employee relations.
A major indicator of the success of a business is the ways in which employees and employers
value each other. Better employee relations indicate better returns for companies
Nowadays, businesses of all sizes are taking major steps to improve their employee experience. Some organizations are utilizing advanced technologies to involve their workforce in internal communications and implementing new policies for this. Here are some tips to help you enhance your employee relations management.
Promote Open Dialogue
Supporting open dialogue means having an environment where employees do not hesitate to speak their minds and can also offer honest feedback to managers. Open dialogues help organizations to be constructive and transparent with attention towards problem-solving. And, for this, you must have good managers. Employees are more likely to have a positive relationship with managers if they feel their superiors are honest and trustworthy. Open communication helps prevent employee confusion and unnecessary stress and can reduce friction between employees, and also between the management and employees. It helps in setting up clear goals and expectations.
Give a Positive Feedback
Build a constructive, two-way feedback system. Employees and managers should nurture the practice of going back and forth for continuous individual—as well as operational—improvements. Employee evaluation should not only be an appraisal for incentives, but should also focus on ways in which they can contribute towards getting more robust results for the organization. And that can begin with getting a positive feedback for their performances. The manager should give regular feedback to employees and tell them how good they are at their work. This should be done often and not only when quarterly or yearly performance audits come up, so that they can work on the feedback and make improvements as soon as possible.
Offer Career Development
Career development can benefit everyone—from lower-level freshers to the topmost executives. Most employees are happy to have a goal or a dream to work on. You can help in mapping out career paths for the different job roles in your company. Review the skills and hidden talents your employees have and try to use those skills by tweaking some of the roles. This will allow your employees to develop new skills and bring extra value to your company. It will also enhance employee relationships. Tuition reimbursement or certification programs may allow employees to advance their careers. If you do not have career development, you should take it up with your HR and implement it soon. Another good idea can be offering mentorship programs which can connect employees to better skilled ones.
Promote Work-Life Balance
It is sad that some employers tend to forget that employees have personal lives which are extremely important to them. It is true that employees who feel supported develop greater loyalty and strong employee engagement. Therefore, some of the most cherished employee benefits include a better work-life balance with flexible work schedules, paid time off and health benefits that support family wellness. But benefits are not everything. Your managers have to be empathetic when dealing with the personal issues of employees. Allowing employees a chance to work from home does not mean you can ask them to take work home. Work from home should be work done during a normal work day. Besides, managers should be supportive when employees require time off.
Create a Safe Workplace
We often read about workplace discrimination, harassment, and abuse. It is crucial that leaders create a safe space for each employee—from top to bottom. You must have a zero-tolerance policy for any activity that can make any employee uncomfortable or scared and must take action immediately. It is important that you foster a diverse and inclusive culture along with an atmosphere of respect. Your employees will be happy and more productive and creative when they know they are cared for.
Give a Free Hand to Staff
After you hire an individual for a specific role, you should give him/her the space to do that task. Allow your employees to make their own decisions, and set goals for completing a job. Give them freedom and enable them with the essential tools and information to complete their work. Build a bond that encourages them to seek guidance without keeping a close watch on them. They will gain confidence, expand their capabilities, and work harder when they see what they can do.
Make Work Timings Flexible
Today, work arrangements are all about flexibility. By now, you must have changed the strict 9-5 policy. And, if not, you must take action to change it soon. Flexibility in work timing is linked with many other employee relations, like retention, reducing stress in the workplace and autonomy. Employees should be allowed to manage their own schedules and coordinate with their peers to build a schedule that works with their lives. You should try to be flexible as long as the work gets well done.
About the Author
Mr. Harish Jagtani, a philanthropist, visionary, businessman of Indian origin, currently based in Democratic Republic of Congo for more than 20 years now, is one of the most reputed business owners in the Indian diaspora as well as the entire expat business community in DRC. The business house caters to multiple domains, including but not limited to Domestic as well as International Air Cargo, real Estate and infrastructure development, healthcare, hospitality as well as CSR.
Coming from humble beginnings from Jaipur, Rajasthan, Mr. Harish Jagtani has come a long way in building this conglomerate with a strong and clear vision, sheer dedication and grit. Starting with a small job in sales, Mr. Harish Jagtani today is a proud and righteous owner of a fleet of airplanes and multiple businesses that cater to the basic and advanced needs of the people of Dem. Rep. of Congo in different sectors.